SALES OPERATIONS MANAGER

TapClicks is looking for a Sales Operations Manager to be a strategic asset on the day-to-day sales activities. The Sales Ops Manager will be responsible for collaborating and producing individual sales goals, quarterly forecast programs, handling commission management and all day-to-day sales operations activities. Excel and Salesforce as well as other commission management and sales tech stack experience is preferred.

WHO WE ARE

TapClicks, Inc is a Smart Marketing cloud solution and a leading marketing technology company for agencies, media companies, brands, and enterprises. Its integrated Marketing Operations Platform includes sales enablement, workflow, and order management, analytics, and automated reporting – all within a single intuitive user interface available on demand in the cloud. TapClicks was founded in 2015, is headquartered in Silicon Valley, has development and sales offices in Boston, London, Hyderabad and Montreal. But enough about us!
 

WHO YOU ARE

• Demonstrate strong critical thinking and problem-solving skills - proven ability to mine data for relevant and actionable insights
• Experience with cross functional project execution, and continually driven to improve performance
• Strong financial modeling and analysis skills a plus
• Experienced with customer acquisition, growth strategies, and operations
• A strong sense of urgency and ability to work in a fast-paced environment with sound business judgment and a focus on problem solving
• Exceptional communication skills including ability to communicate new concepts when interfacing with Business Leaders
• Effectively manages many priorities across the organization and adjust as priorities change
• Experience with data management and an understanding of data transformation and visualization techniques to drive insights and data-driven decision making
• Experience with business analysis tools such as Domo, Tableau, SQL, Excel, Power BI

WHAT YOU’LL DO IN YOUR TAPCLICKS POSITION

• Overseeing the sales funnel - responsible for tracking conversion rates though each stage of the funnel, analyzing pertinent data to make sound recommendations for how to improve the funnel’s performance.
• Executing weekly/monthly/quarterly sales forecasting - support sales leadership with data and analysis that improves forecast accuracy.
• Knowledge of effective enterprise sales strategies (seed, grow, advise)
• Ability to design prescriptive programs and strategies, and “operationalizing” them
• Comfortable in making recommendations based on complex data sets, adept at prescribing and prioritizing solutions to meet business pipeline problems, and comfortable presenting to VP+ stakeholders.
• Build, maintain, update and optimize critical dashboards in Salesforce.com for key business stakeholders in marketing and sales to track manage and provide insights on KPIs
• Partner with Finance on budgeting, goal setting, metric definition, and sales performance reporting;
• Support the Sales team on strategic planning, sales strategy, and special projects.
• Serve as a consultant to HR on sales compensation and incentive planning.
• Develop models and analysis to support our decision making and strategy.
• Translate strategy into specific business initiatives, develop operational plans, execute, measure, and iterate.
• Streamlining and optimizing the sales process -responsible to pinpoint areas for improvement in the sales process that can increase velocity and close rate.
• Implementing and managing sales automation tools - Ensure the sales team has the tools they need to succeed by evaluating usage and capability of the tools currently in use.
• Working with sales leadership to develop organizational goals - responsible to work with sales leaders to provide data-driven input on future organizational goals.

SKILLS THAT WILL HELP YOU IN THIS ROLE

• BA/BS in business administration, finance, management information systems or related discipline
• Experience using CRM Software, BI Tools and Google Applications
• 3-5 years of sales operations experience
• Experience running tactical or strategic sales trainings.
• Strong computer skills, including Slack, Salesforce.com, Microsoft Excel, Word, PowerPoint.