About TapClicks

TapClicks is a Smart Marketing Cloud, powered by data, to unify marketing. We are a leader in Marketing Reporting, Operations and Search Engine Optimization SaaS solutions for Enterprises, Agencies and Media companies. TapClicks is the only end-to-end marketing operations platform that allows companies to streamline their marketing operations, manage and optimize campaigns and report progress from any device at any time and is used widely by over 400,000 end customers globally.

About the role

NYC, Montreal Quebec, CA Bay Area all OK - including remote in those areas. H1B Transfer OK - but not full sponsorship.
As a Senior Product Designer, you’ll be responsible for owning the end-to-end design process for the TapClicks suite of products. Working directly with the product leadership team under the SVP of Product, you will contribute to the vision of creating the world’s leading marketing success platform. This is a fast-paced role that comes with influence, autonomy & ownership over several products which reach tens of thousands of end users in the marketing technology space.

The ideal candidate is skilled at each stage of the design process but always focused on the needs of the user. They should also have project management skills to lead the entire design process and lead/hire a small team.

Job Responsibilities:

• Play a key role on the product leadership team
• Develop and think through user flows and architect global information structure
• Create and deliver hi-fidelity prototypes
• Collaborate with product & engineering teams
• Develop a framework for user testing
• Manage multiple design projects and priorities in a fast-paced, iterative environment
• Present work to design, product and engineering teams and synthesize feedback into meaningful user experiences
• Proactively assess and recommend improvements to the user experience
• Stay current on emerging technologies and identify opportunities to incorporate best practices and design thinking into product designs

What you bring:

• Ability to proactively take ownership of delivering solutions
• Collaborate with and influence product & engineering teams
• Ability to build empathy with users to create meaningful experiences
• Maintain consistency throughout the platform by owning the design system
• An understanding of how to combine product analytics, usage data, and user feedback to guide design decisions
• A strong command of your chosen design tools (we use Adobe XD, Figma, Pendo, FullStory & Miro regularly but we’re open to others)
• Experience working on enterprise, B2B, marketing, analytics a plus
• Interest or experience in leading/building a design team